About The Shock Doctors
How do we do it? How do we make sure we are still in business when you need us?
WE TRAIN
Troubleshooting
Every client service call solves a problem.
Every problem solved has lessons to be learned.
We dissect every difficult troubleshooting opportunity as a team, making sure our staff has the solutions to the widest variety of situations that can pose problems for our home owners.
We train on safety: for you, for the technicians in your home as well as advances in electrical safety.
NEW PRODUCTS
We research new products and innovations so our clients can have the benefit of improved technology.
CUSTOMER SERVICE
You need only to think back to the last few meals that you ate at a restaurant to remind yourself that customer service training matters.
Did the waiter get the order right? Did you get your meal exactly as you expected it? Were you carefully attended to?